Digital & Technology Executive

Building Digital
Platforms
That Scale.

From fragmented initiatives to structured, high-impact digital ecosystems.

Florian Feiler

Digital & Technology Executive

20+ Years Enterprise Environments Digital Strategy Platform Transformation Applied AI €4M+ Responsibility
Florian Feiler – Digital & Technology Executive

Executive Thesis

What Drives Digital Failure —
and How to Fix It.

Most organizations do not fail because of technology. They fail because digital is fragmented, poorly governed, and disconnected from business impact.

Over the past 20+ years, my focus has been on turning decentralized digital activities into structured platform organizations — with clear ownership, scalable architecture, and measurable commercial outcomes.

The result is not more digital output, but better systems: aligned, governed, and built to scale.

Perspective on AI

AI Is an Organizational Problem,
Not a Technical One.

The challenge with AI adoption is rarely the model — it is the absence of the data architecture, governance, and organizational readiness required to make it operational.

Most organizations invest in AI initiatives before they have invested in the structural foundations that determine whether those initiatives create value or simply create cost.

The approach has always been the same: start with the system, not the feature. Applied intelligence — whether in personalization, demand forecasting, or operational automation — only scales when it sits on governed data, clear ownership, and architecture designed for iteration.

Current Responsibility

Head of Digital Center

Ravensburger AG

Responsible for all global digital end-customer touchpoints across a multi-brand portfolio — spanning digital platforms, eCommerce ecosystems, mobile applications, ticketing systems, and customer platforms.

Transformed a decentralized digital landscape into a centrally governed Digital Center — establishing clear accountability, scalable architecture, and integrated operating models across functions.

25 FTE

Cross-Functional Team

€4M

Annual Digital Budget

Multi-Brand

Global Portfolio

Selected Impact

High Signal.
Low Noise.

01

Built and scaled centralized Digital Center across multiple brands

02

Transformed fragmented digital structures into a platform organization

03

Leadership of 25+ FTE cross-functional international teams

04

€4M annual budget responsibility with full accountability

05

Introduced cloud-based, scalable architecture models

06

Established agile product & engineering operating models

07

Integrated digital with commercial and marketing functions

08

Vendor, nearshore & delivery governance at enterprise scale

Career Trajectory

A Clear Line of Progression.

01

Ravensburger AG

Head of Digital Center

Platform transformation at scale

since 2019

02

Interone (BBDO Group)

Technical Director

From project delivery to engineering organization

2016 – 2019

03

SapientNitro

Manager Interactive Development

Enterprise platform delivery & integration

2010 – 2016

04

PLAN.NET Solutions

Head of Technology & Development

Transition into leadership

2008 – 2010

Core Capabilities

Positioned, Not Generic.

  • Enterprise Digital Strategy & Platform Thinking
  • Organizational Design for Scalable Digital Delivery
  • Digital Governance & Operating Models
  • eCommerce & Customer Platform Ecosystems
  • Cloud & Microservices Architecture
  • Agile Transformation at Scale
  • Cross-Functional Leadership in Complex Environments
  • Vendor, Nearshore & Delivery Governance
  • Engineering Excellence & DevOps Culture
  • Applied AI & Data-Driven Decision Architecture

Education

Degree

Bachelor of Arts (Honours)
Multimedia Arts

SAE Institute Munich /
University of Middlesex London

Certifications

Certified SCRUM Product Owner

Certified SCRUM Master

Contact

Open to selected
conversations.

Open to selected conversations around leadership roles in digital transformation, platform strategy, and technology-driven business models.